You should receive your EBT card within 7 days of applying. If this is your first SNAP or Cash assistance case with the New Mexico Human Services Department, your EBT card will be mailed to you on the first working day after your application is received by the local ISD office. Keep your receipt to help you keep track of your balance the next time you need cash.Count your cash and compare it to your receipt.Take your card, your receipt and your cash.Enter the amount you’d like in whole dollar amounts (for example, $20, $40, $60, etc.).Select the key marked WITHDRAW CASH and then select CHECKING.Enter your Personal Identification Number (PIN) and press the OK or ENTER key.How to use your EBT Card for cash at an Automated Teller Machine (ATM) Not all store policies are the same and some may choose not to offer cash back Retailers can provide change/cash-back from your Cash account. You may use your Cash benefits at stores to purchase both food and non-food items (soap, diapers, etc.). Only the exact amount of your food purchase is deducted from your SNAP benefit account. Retailers will not give you change for SNAP benefit purchases.
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